Various types of issues appear after the software is released to end users. The quality and speed of addressing these can be defined by the customers (end-users), which mean they will stay with your application or switch to another. According to the survey of Clever Tap, 11% of users uninstall mobile apps due to technical crashes and bugs. So you have to prevent your MLM software quality issues before they impact end-users and bring business losses.

In this article, we will uncover about the MLM software maintenance and updates. After that, we will discuss bout the best practices for MLM software maintenance and updates.

What is Software Maintenance and Updates

Software maintenance and updates is a process of replacing existing software with a newer, fixed or improved version to make sure it keeps working correctly and meets the evolving user needs. This involves:

➢ Bug Fixing - This fixes all types of MLM software errors and issues found during its use.

➢ Feature Enhancements - This will add new functionality to the MLM software and perfect the existing ones to meet the evolving needs of users.

➢ Re-engineering - This involves the improvement of the architecture or design of the MLM software to make it more scalable and maintainable.

➢ Performance Optimization - This will involve the enhancement of the product’s speed, reliability, and efficiency.

➢ Migration - This involves adapting the MLM software to run on a virtual environment and new hardware.

➢ Documentation - This involves creating and maintaining the software documentation which includes technical specifications, user manual, and design documents.

➢ Security Patches - This includes fixing the issues that arise related to security.

Types of Software Maintenance

There are four types of MLM software maintenance commonly used by developers depending on the specific product type and the project needs:

1. Corrective Maintenance

Correct software maintenance only focuses on identifying errors including the design, logic, and code in the MLM software and trying to fix them to make the software work more accurately. This maintenance is one would typically associate with any kind of maintenance. The maintenance helps you to spot errors before your customer’s do which can help to save your brand’s reputation.

2. Adaptive Maintenance

Adaptive software maintenance is used when the environment of your MLM software changes. This can be brought on by changes to the hardware, software dependencies, Cloud storage, or even changes within the operating system. Sometimes, the maintenance reflects the organizational policies or rules as well. Necessarily adaptive software maintenance includes updating services, making modifications to vendors, or changing payment processors.

3. Perfective Maintenance

Perfective software maintenance focuses on the development of requirements and features that are already present in your MLM software. As the users interact with your applications, the things you did not notice but they did and suggest you some good new features that are required as a part of the MLM software. This could become future projects or enhancements among your users.

The maintenance takes over some of the work and enhancing the system operations, performance, and usability is also included in the MLM software maintenance plan. Also, helps to add features that can enhance user experience and remove some kind of features that are not effective and functional for your MLM software.

4. Preventive Maintenance

Preventative software maintenance helps you to make changes and adaptations to your MLM software so that it can work for a long time period. The focus of this type of maintenance is in-depth analysis and monitoring of how the MLM software works and helps you to define the potential risks of vulnerabilities and mitigate them respectively before they affect Customers (end-users).

These types of services can include updating documentation and optimizing code according to the need. This maintenance helps you to decrease the risk associated with an operating system for a long period of time and helps it to become more understandable, maintainable, and extra stable if any issues occur.

Best Practices for MLM Software Maintenance

The standard MLM software maintenance process consists of seven phases: Identification, Analysis, Design, Implementation, System Testing, Acceptance Testing, and delivery of the project. Software maintenance is a fundamental aspect of your business that gives you reliable, secure, and up-to-date MLM software. Here are some best practices for MLM software maintenance:

1. Create a Detailed Service Level Agreement (SLA)

This practice involves defining the terms, expectations, and responsibilities between the client and the software maintenance provider. It also defines the maintenance schedule, parties involved, service levels and metrics, availability, services to be provided under the maintenance agreement, and scope and objectives of the software. This way the MLM software makes it easier to find multiple and suitable providers and align the future outcomes with the initial goals.

2. Hire or Create a Maintenance Team

Based on the requirements defined in the SLA, build a maintenance team with relevant technical expertise and professionals. If your development team lacks the required experts and professionals, hire a dedicated team from an external source.

3. Set up Regular Communication

Regular communication between the product team including stakeholders, developers, maintenance engineers, and BDM specialists is very important. This will enhance the effective process management. Also, helps to align the maintenance activities with the business product development vision.

4. Design a Practical Maintenance Framework

The framework includes parties such as tools, technologies, and processes for fulfilling maintenance activities. The maintenance team you hired must be able to fulfill all the requirements you want in your MLM software and meet the requirements of the defined toolset and processes you want in your MLM software.

5. Undertake Root Cause Analysis (RCA)

Root cause analysis includes everything that could go wrong with the MLM software and the impact of these failures to bear by the customers (end users). There are 2 approaches to prevent this negative impact: Failure Modes and Effects Analysis.

Failure Modes and Effects Analysis is an approach of RCA to understand the impact of potential failures in detail. Each failure mode can be assessed by severity, occurrence, and detection. As a result, each failure mode gets its risk priority number kind of score, and the maintenance team can plan to prevent these failures according to the prioritized number.

6. Automate Routine and Repetitive Maintenance Activities

Automated software testing, production monitoring, performance monitoring, security audits, and code reviews can save your time and maintenance costs for the development of MLM software.

7. For Analyzing Collect Valuable Data

Track records of the implemented changes and the outcomes they bring or maintenance activities. Collect and analyze customer feedback then investigate market trends and demands to understand the actual opportunities for improvements towards the MLM software. All these help you to create a balanced and relevant MLM software maintenance scope.

8. Ensure Proper Changes are Documented

It gets more and more challenging to maintain MLM software with time without having appropriate documentation. Ensure that all the code modifications and software infrastructure are properly documented and adopt the correct practices to maintain the MLM software.

Best Practices for MLM Software Updates

Best practices for updating MLM software include smooth operations, security, and scalability. Here are some of the best practices for your MLM software related to updates. Let's start:

1. Frequent but Managed Updates

Always schedule software updates to include feature improvements like bug fixes, and security patches. Use the pre-production environment to test updates before pushing the MLM software to the live environment. This will help you to avoid disturbance from your MLM software and give an engaging platform to users.

2. Security Enhancements

Regularly conducting audits helps you to identify vulnerabilities in the system and release patches immediately. Always ensure that the updates must include the latest encryption protocols for sensitive data like financial and personal information. Use robust security measures for your software to ensure the security of user's data.

3. Backward Compatibility

Make sure new updates do not break older functionalities. The critical features related to commissions, payouts, or user hierarchies are very important functionalities for software and not be changed after any new update. When phasing out features it provides ample notice and smooth transitions to alternatives.

4. User-Friendly Deployment

Aim for zero downtime updates. To ensure continuity in service use techniques like blue-green deployments. And, Notify users about future scheduled updates and provide a clear instructions if they need to take any action.

5. Performance Optimization

Make sure that every update optimizes the software’s performance, especially as the network of users grows. Use different types of monitoring tools to track system performance after an update and quickly address any type of unexpected issue that occurs.

6. Localization and Customizable

Allow your users to customize their MLM plans, features, and user interfaces according to their needs. Ensure that the software supports multiple languages and regional settings to cater to a global user base. This gives you successful MLM software.

7. Backup and Rollback

Always create backups of databases and system files before rolling out any update. Implement an easy rollback option in case the new version introduces critical issues.

8. Compliance and Legal Updates

This is the last point but as important as others. Ensure your MLM software updates keep in line with changing regulations, including data privacy laws like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Regularly update the system to incorporate changes in payout rules, commission structures, and tax regulations for different regions.

Conclusion

From above mentioned article, you got a clear idea that to succeed in MLM software for a long period of time, it requires proper maintenance and updates when needed. This will help you to prevent your software from failures before they cause losses and stay continually competitive in the market.

And, if you are looking for an MLM Software Company in Jaipur then you have various options to select any one company. Ensures that the company fulfils your all requirements and gives you up-to-date and bug-free MLM software.

Search This Blog

Mobile Game Development Company In India

Best Practices for MLM Software Maintenance and Updates